Be sure the technicians use only the safest and high-quality equipment. Ask how the water damage restoration service uses equipment which has been certified by Underwriters Laboratories (UL) or such other nationally recognized firms. Also, look for information about the technicians who will be sent to your home. What kind of training and experience do they have? Are they current members of NAR National Contractors Association? If you’re looking for more tips, Integra-Clean & Dry LLC has it for you.
Ask about the type of training and accreditation the water damage restoration service has. A service with no accreditation at all is not worth considering. Companies that offer certification or licenses are better than those that do not. In the event that a flood or other damage takes place at your home, you need the utmost care and safety. You will want to know that the workers employed by the business are fully trained and equipped to handle any situation that may arise. Find out if the technicians are fully licensed and insured to protect yourself against financial losses.
Check first how the water damage restoration services personnel and technicians will deal with the problem. Ask them to provide references from past customers. The best ones will give at least two references. Those companies that boast of having numerous connections to professionals in all kinds of fields, like contractors, plumbers, electricians, roofers, and HVAC technicians, should be taken with a grain of salt. In most cases, these companies employ persons who have never set foot on a building site before and do not have any experience in providing services to a commercial or residential property.
Also ask if the Water Damage Restoration service offers a detailed restoration plan. A complete restoration plan should provide details about the cause of the leak, including what actions were taken to contain the mess, and what type of damage has been caused. This should also include pictures of the damaged materials and/or the site of the leak. If the service does not offer this, do not consider them to be an adequate provider. A Water Damage Restoration plan should also include a checklist listing all damaged materials as well as a list of items that need to be replaced. It is recommended that the plumbers, roofers, etc., involved in the job be given an estimate of the costs for replacing the items before the work commences.
Once the Water Damage Restoration professionals have assessed the extent of the damage, they should then discuss with you the best way to deal with the problem. For example, if the water damage restoration is due to leaking pipes, discuss whether you can have the walls and floors restored by the professionals or whether it will be necessary for you to purchase new equipment. On the other hand, if the water damage is due to mold growth, discuss how you can get rid of the mold and clean the affected areas. It is also advisable that you hire mold restorers who have the necessary expertise in dealing with these kinds of problems, and who are equipped with the right cleaning products to effectively deal with the problem.